The effective use of information technology offers all organisations the scope to reduce the direct and administrative purchase costs of their cleaning, hygiene, catering and business consumable supplies.
The requirement for and the scope of this IT support, however, will vary from one organisation to another, and in recognising this, we have developed a wide range of IT services to support and complement your IT capability. For example, you can place orders using:
- My Cherwell Online web customer portal and mobile Apps.
- Direct integration solutions such as point to point electronic data integration (EDI), e-marketplace and punch out systems.
- E-mail and simple document order form.
In terms of account support, our My Cherwell Online customer portal offers:
- product management (details, pricing, safety data sheets);
- order status tracking;
- invoice and payment management;
- extensive reporting including purchase history.